Privacy policy

Effective Date: 3 September 2026

At Aurelisse, we respect your privacy and are committed to protecting the personal information you share with us when you visit or purchase from our website.

1. Information We Collect

When you place an order or interact with our website, we may collect information such as:

• Your name
• Email address
• Phone number
• Billing and shipping address
• Order and transaction details
• Personalisation details provided for your order
• Information you voluntarily provide when contacting us

Payment information is processed securely through our payment service providers. Aurelisse does not store your complete card, UPI, or banking credentials.

2. How We Use Your Information

We may use your information to:

• Process and deliver your orders
• Create and fulfil personalised products
• Communicate with you about your order
• Provide customer support
• Process payments and prevent fraudulent transactions
• Improve our products, website, and shopping experience
• Send promotional or marketing communications where permitted

3. Personalised Orders

If you provide a name or other personalisation details for your product, we use those details only as necessary to create and fulfil your order and provide related customer service.

Please make sure that the personal information you provide for personalisation is accurate and that you have permission to provide it.

4. Sharing Your Information

We may share necessary information with trusted service providers who help us operate our business, including payment processors, shipping and delivery partners, technology providers, and customer-support services.

We do not sell or rent your personal information to third parties.

5. Cookies and Tracking

Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, understand website usage, and improve your shopping experience.

Third-party services used by our store may also use cookies or similar technologies according to their own privacy policies.

6. Data Security

We take reasonable measures to protect your personal information against unauthorised access, misuse, alteration, disclosure, or loss. However, no online transmission or electronic storage system can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, including fulfilling orders, maintaining business records, resolving disputes, and complying with applicable legal obligations.

8. Your Rights

Depending on applicable law, you may have rights regarding your personal information, including requesting access to, correction of, or deletion of certain information.

To make a privacy-related request, contact us using the details below.

9. Children’s Privacy

Our website is not intended to knowingly collect personal information directly from children. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, or applicable requirements. The updated policy will be published on this page with the revised effective date.

11. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Aurelisse
Email: teamaurelisse@gmail.com
Website: aurelisse.in